About.

The List Lady is a personal concierge and administration service.  What does this actually mean?  I do administration, errands and jobs for my clients, saving them time so they can focus on the things they would like to do. I work for individuals and businesses performing tasks such as web development, administration, gardening, managing tradespeople, transportation, personal shopping, and household support for busy mums.

The List Lady background

The List LadyNina Brock, The List Lady
 My background is in IT and Project Management.  My experience includes web and software development, project management, business analysis and process improvement.  My career has seen me work in New Zealand and Australia across a range of industries including start-up companies, university and education, banking, large corporates and government owned enterprises. I am also passionate about fitness and have managed sports events in Australia.
 
With two young boys and my husband in the NZ Defence Force, I am an expert multi-tasker.  Anyone that knows me knows that I have always been a “list person” and I think this is where my interest in the personal concierge industry started. There’s nothing more satisfying than ticking boxes off a checklist (or is that just me?!) Now I can help my clients get back their valuable time, checking-off their to-do lists at the same time.
​ ​

My values

The List Lady was formed from a passion to run a business that would help people in our community and put my broad set of skills to use. I pride myself in being efficient, discreet and professional and always maintaining excellent customer service. Running my own business is a way that I can ensure that these values are consistently delivered to my clients. ​

Relevant qualifications

  • Prince2 Project Management
  • Bachelor Science – Applied Computing
  • Child First Aid (including NZQA unit standard 25459)
  • Certificate IV in Bookkeeping​

Skills & experience

Below are some of the skills and experience I have that I can apply to assist my clients:
  • Business analysis
  • Process improvement
  • Continuous improvement
  • Web development, marketing and SEO
  • Technical document writing
    (Specifications, standard operating procedures, manuals)
  • International relocation / emigration
  • Real estate open home staging
  • Caring for children
  • Sports event management
 
Please get in touch to find out how I can apply my experience to help you.